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If requested to send in documents verifying my identity, what do I need to send and where do I send them to?

To verify your details and allow us to process your account we are required to see certain original documents.

Could you please email one document from List A and another document from List B:

A. Proof of Address a photocopy of any of the following dated within the last three months*

  • Utility Bill
  • Tax Statement (issued from a local or national government)
  • Bank Statement

B. Photo Identification: a photocopy of any of the following documents

  • Valid Passport
  • Valid Driver's Licence

Each of the two photocopies will need to be certified by an independent professional that

  • is not a member of your family, and
  • does not live at the same address as you, and
  • you are not in a relationship with.

In order to certify the documents, the independent professional will have to:

  • Write "Certified to be a true copy of the original seen by me" on the document;
  • Sign and date the document,
  • Print their name under the signature, and
  • Add their occupation, address and telephone number.

Please email all documents to [email protected]. Please feel free to contact us if you have any other questions.